Regional Warranty Administrator

Want an Even Better career, then join us! 

Perrys are one of the UK’s largest car retailers, having served customers since 1908 with over 50 branches across the country. Official franchised dealer for many of the most popular car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.

We also offer a wide range of benefits including:

• Pension
• Life assurance
• 30 days holiday (including bank holidays rising with service)
• Company discounts on cars and after sales services and products
• Wellbeing support including flu vaccinations, Mental Wellness Champions, My Health Advantage wellness app and digital GP
• Perrys Extra Perks include a number of People First Recognition schemes rewarding our employees for going the extra mile including Customer Service Recognition, Regional Employee of the Quarter, General Manager Thank you and, Long Service recognition schemes. 

Most of all you will be part of a team and a business with a family feel with a focus on people. 

Hours of work:  Perrys are committed to working with our employees for a focus on a good work life balance.   

Perrys Regional Warranty Administrators ensure that we deliver exceptional customer experience to every customer.  So why not come and make your career Even Better. 

Joining us as a Regional Warranty Administrators means you will be a detail‑driven, customer‑focused individual to join our regional team.  This role is ideal for someone with Service experience in customer service, or automotive environments, and exposure to warranty processing.  It is crucial that you demonstrate our People First values through regular communication, going the extra mile, and ensuring the customer’s experience at Perrys is as smooth as possible. 

About the role:

As a Regional Warranty Administrator, you will play a key part in ensuring warranty processes are completed accurately, efficiently, and in line with manufacturer guidelines. You’ll work closely with our dealerships, supporting them in submitting claims, resolving queries, and maintaining compliance.

As a Perrys Regional Warranty Administrator, you can expect to cover a wide range of tasks,  managing and processing warranty claims across multiple sites, ensuring all submissions meet manufacturer standards and deadlines.  Liaising with service departments to gather required documentation.  Supporting dealerships with warranty queries and best‑practice guidance.  Monitoring claim progress and resolving any discrepancies.  Maintaining accurate records and reporting on warranty performance

About you: 

• Has strong interpersonal and communication skills
• Takes pride in delivering excellent service to internal and external customers
• Is highly organised with strong attention to detail
• Is open to learning, adaptable, and committed to doing the right thing
• Enjoys working collaboratively as part of a regional support team
• Holds a full UK driving licence
• Is willing to work occasional Saturdays if required

Why join Perrys? 

At Perrys we pride ourselves on our People First culture; people are at the heart of everything we do.  We are passionate about continuing to build an environment where everyone feels valued, understands their important contribution to the business and is able to reach their full potential.  We are committed to being a diverse, inclusive employer. 

Any applications will be 100% confidential.  Perrys operates a blind CV process in the support of our diversity strategy and objectives.  This practice means that recruiting managers are not provided with any personal data such as name, sex or age prior to the short-listing process in order to minimise any unconscious bias.

No Agencies Please